APVI — American Passport & Visa International
    U.S. Passport · Damaged Replacement

    Damaged passport?
    Replaced in 5 days.

    Water damage, torn pages, a missing cover — any damage beyond normal wear and tear means you can't board an international flight. APVI replaces a damaged passport on an expedited timeline with the right form (DS-11) and statement of damage.

    Estimated turnaround
    If we receive your documents by Tue, Jun 9, your new passport is back in your hands by Wed, Jun 17.
    5 business days of processing + 1 overnight return shipping.
    U.S. Passport Agency
    Registered with the Department of State
    BBB A+ Accredited
    23+ years of trusted service
    256-bit SSL Secured
    Bank-grade document encryption
    The companies who trust us

    Trusted by leading organizations and Fortune 500 teams.

    Fragomen
    Amentum
    Six Flags
    National Geographic
    American Airlines
    General Electric
    Deloitte
    Harvard
    Delta Airlines
    Georgetown University
    Allegis Group
    ExxonMobil
    Hands holding a U.S. passport with the gold embossed seal in dramatic light
    Why APVI

    Damaged passport replacement, made painless.

    Damage replacement requires the right form, citizenship evidence, and a written statement explaining the damage. One missing piece means denial. We assemble the full file and submit it on your behalf.

    • DS-11 + statement of damage reviewed for you
    • Citizenship evidence and ID checklist provided
    • Damaged passport submitted along with the application
    By the numbers

    The credentials behind every APVI application.

    23+ Years
    Trusted by U.S. travelers since 2003
    7M+
    Passports & visas processed worldwide
    Days
    Not the weeks government processing takes
    How it works

    Three steps. That's it.

    We prepare the paperwork and submit directly to the U.S. Department of State under our own license. You handle packing.

    01

    Place your order

    Choose your processing speed. Tell us when you're traveling — we work backward from that date.

    02

    Submit documents

    Complete your application online for review. We email a prepaid overnight FedEx label for everything we need.

    03

    Get your passport

    We submit to the U.S. State Department and overnight your new passport directly to your door.

    Editorial flat lay of a U.S. passport, boarding pass, and travel essentials on a wooden desk
    DIY vs. APVI

    Don't gamble at the gate. Replace it before you fly.

    Airlines and CBP routinely deny boarding for water damage, unofficial markings, or missing pages. If your passport is anything less than pristine, replace it.

    Without APVI

    The DIY path

    • In-person appearance required (DS-11)
    • Confusion over what counts as 'damaged'
    • 6–8 weeks of routine processing
    • Statement of damage often missing or wrong
    • Risk of boarding denial on travel day
    With APVI

    The APVI path

    • Acceptance Facility appointment scheduled for you
    • Specialist confirms damage threshold before filing
    • 5 business days expedited turnaround
    • Statement of damage prepared with you
    • Travel-ready passport in hand before departure
    Customer stories

    Travelers we've gotten across the line.

    "Spilled coffee on my passport two weeks before a Europe trip. APVI replaced it in 5 days. Done."
    Robert H.
    Google Review
    "Toddler tore the photo page. Thought my trip was over. APVI walked me through the damage replacement process — passport in hand 6 days later."
    Nicole F.
    Google Review
    "TSA flagged my passport as damaged on my last trip. Replaced through APVI before my next one. Zero issues at check-in."
    Brian D.
    Google Review
    Frequently asked

    Everything you need to know, in plain English.

    Still have questions? Call us at (800) 766-0452.

    Water damage, torn or missing pages, unofficial markings or stamps, a detached cover, or anything that obscures the photo or chip. Normal wear is fine; doubt it? Call us.

    No. The State Department requires you to apply in person on form DS-11 with a written statement of damage. We prepare both and book your appointment.

    5 business days expedited from your in-person appearance. Same-day pickup available at regional Passport Agencies for emergencies.

    Yes. You'll bring the damaged passport to the appointment — it's submitted with the application and returned canceled along with your new passport.

    Active visa stamps remain valid in the canceled passport. You can travel carrying both — many countries accept this. Confirm with your destination's consulate.

    Call us immediately. Same-day service is available at regional Passport Agencies for documented imminent travel.

    Get started today

    Damaged passport replaced, trip back on track.

    Backed by 23+ years of expertise and millions of passports processed.