APVI — American Passport & Visa International
    U.S. Passport · Damaged Replacement

    Damaged passport?
    Replaced in 5 days.

    Water damage, torn pages, a missing cover — any damage beyond normal wear and tear means you can't board an international flight. APVI replaces a damaged passport on an expedited timeline with the right form (DS-11) and statement of damage.

    Estimated turnaround
    If we receive your documents by Mon, Jul 20, your new passport is back in your hands by Tue, Jul 28.
    5 business days of processing + 1 overnight return shipping.
    (800) 766-0452
    U.S. Passport Agency
    Registered with the Department of State
    BBB A+ Accredited
    23+ years of trusted service
    256-bit SSL Secured
    Bank-grade document encryption
    The companies who trust us

    Trusted by leading organizations and Fortune 500 teams.

    Fragomen
    Amentum
    Six Flags
    National Geographic
    American Airlines
    General Electric
    Deloitte
    Harvard
    Delta Airlines
    Georgetown University
    Allegis Group
    ExxonMobil
    Hands holding a U.S. passport with the gold embossed seal in dramatic light
    Why APVI

    Damaged passport replacement, made painless.

    Damage replacement requires the right form, citizenship evidence, and a written statement explaining the damage. One missing piece means denial. We assemble the full file and submit it on your behalf.

    • DS-11 + statement of damage reviewed for you
    • Citizenship evidence and ID checklist provided
    • Damaged passport submitted along with the application
    Replace My Passport
    By the numbers

    The credentials behind every APVI application.

    23+ Years
    Trusted by U.S. travelers since 2003
    7M+
    Passports & visas processed worldwide
    Days
    Not the weeks government processing takes
    How it works

    Three steps. That's it.

    We prepare the paperwork and submit directly to the U.S. Department of State under our own license. You handle packing.

    01

    Place your order

    Choose your processing speed. Tell us when you're traveling — we work backward from that date.

    02

    Submit documents

    Complete your application online for review. We email a prepaid overnight FedEx label for everything we need.

    03

    Get your passport

    We submit to the U.S. State Department and overnight your new passport directly to your door.

    Editorial flat lay of a U.S. passport, boarding pass, and travel essentials on a wooden desk
    DIY vs. APVI

    Don't gamble at the gate. Replace it before you fly.

    Airlines and CBP routinely deny boarding for water damage, unofficial markings, or missing pages. If your passport is anything less than pristine, replace it.

    Without APVI

    The DIY path

    • In-person appearance required (DS-11)
    • Confusion over what counts as 'damaged'
    • 6–8 weeks of routine processing
    • Statement of damage often missing or wrong
    • Risk of boarding denial on travel day
    With APVI

    The APVI path

    • Acceptance Facility appointment scheduled for you
    • Specialist confirms damage threshold before filing
    • 5 business days expedited turnaround
    • Statement of damage prepared with you
    • Travel-ready passport in hand before departure
    Customer stories

    Travelers we've gotten across the line.

    "Spilled coffee on my passport two weeks before a Europe trip. APVI replaced it in 5 days. Done."
    Robert H.
    Google Review
    "Toddler tore the photo page. Thought my trip was over. APVI walked me through the damage replacement process — passport in hand 6 days later."
    Nicole F.
    Google Review
    "TSA flagged my passport as damaged on my last trip. Replaced through APVI before my next one. Zero issues at check-in."
    Brian D.
    Google Review
    Frequently asked

    Everything you need to know, in plain English.

    Still have questions? Call us at (800) 766-0452.

    The application you fill out before your payment is just your order with APVI.com. You will complete the official application for your process and gather all of the required documents after your order has been placed. 

    Don’t worry, we will provide you with all the details you need for your expedited application process!
    APVI.com is a third-party US Passport and Travel Visa expediting company registered with the US Department of State and over 90 Embassies. Since 2003, we have assisted over 9 million customers to expedite their US Passports and Travel Visas, and we pass on that experience and knowledge to the processing of all our clients’ documents on time every time! 

    APVI.com provides you with all the information and assistance you need for navigating the application process and all applications and supporting documents are reviewed by an APVI specialist before shipping your documents. Once your documents have been received, we will submit them on your behalf to the government for the expedited processing selected. We will notify you when your application is received, submitted and completed and if for any reason there is an issue with the processing of your application, we will help with the re-submission of the corrected items to minimize further delays. 

    For more information about APVI.com, please visit our Company Page.
    Our order page provides a breakdown of each cost associated with your order. 

    There are no hidden fees, all service, Government and Shipping fees are provided upfront before pressing “Process My Order.”

    Passport applicants will pay their government fees separate from their APVI processing fee by check or money order included with the documents for submission. For more information on the US Department of State fees associated with passports, please click here. 
    Your documents are gathered together per the checklist provided after your order has been placed. Once you have gathered the required documents, you will upload them to your instructions page. An APVI specialist will review your documents and provide you with a prepaid overnight FedEx shipping label via email. You will place all the required documents into a FedEx shipping envelope and affix the provided label to the front. Drop your application packet to your nearest drop off location (please do not use a dropbox) or schedule a pick-up, and we will provide you with an update once your documents have been received.
    Thank you for placing an order with us! Please follow the instructions provided on your instructions page and begin uploading your documents. Once your documents have been uploaded, an APVI specialist will review your documents and email you a prepaid FedEx shipping label. 

    Please note that our specialist's hours are 9 am to 5 pm, 7 days a week EST. If you have placed an order outside these hours, a specialist will review your order on the next business day.  

    APVI offers same day passport processing. When selecting this option, please remember that this does not include shipping if you are outside of the DC area. For example, if you send your documents on Monday, the processing will begin on Tuesday, as long as the documents arrive to us by 8:30 am. They should be released Tuesday night and back to you on Wednesday. This is barring any delays with shipping or U.S. Department of State and is not applicable if there are issues with the documents inside the sealed envelope.

    Get started today

    Damaged passport replaced, trip back on track.

    Backed by 23+ years of expertise and millions of passports processed.