APVI — American Passport & Visa International
    U.S. Passport Services

    See which APVI passport options may fit your travel date.

    Whether you need a renewal, first-time passport, child passport, name change, second passport, or replacement for a lost, stolen, or damaged passport, APVI helps you choose the right service. APVI reviews your documents and hand-delivers your completed application to the Washington Passport Agency on your behalf.

    Choose My Passport Service

    Speak with a passport specialist:(800) 766-0452

    Reviewed by APVI customers on Trustpilot

    Rated 4.9/5 on Google · 189 reviews

    As of September 25, 2026 · Find APVI reviews ↗

    Smiling family in an airport terminal holding closed U.S. passports

    APVI is a private passport courier service, not a government agency. You may apply directly through the U.S. Department of State without using APVI. Choose your passport service.

    Private Passport Courier

    Document review before submission

    Verify

    On the State Department page, scroll to “Registered Courier Companies” and search for “APVI.”

    BBB A+ Accredited

    23+ years of trusted service

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    HTTPS Encrypted

    Encryption in transit

    Real passport customer stories

    Hear from APVI passport customers.

    Real travelers share why they trusted APVI for passport help before important travel.

    Passport Services Customer Story
    “APVI makes the process a lot less stressful because their website is super informative, and if you get hung up on something, you can always call and talk to a person.”
    Passport Services Customer Story
    “APVI makes the process easier because all the information I needed to get together was laid out on the website.”
    Passport Services Customer Story
    “They make the process as smooth as possible so you don't have to worry about anything.”
    Passport Services Customer Story
    “APVI made the process easier and a lot less stressful because they handled everything.”
    Talk to a specialist

    Not sure which passport service you need?

    A real APVI passport specialist can help you choose the right service, understand required documents, and explain what happens after you place your order.

    23+

    Years serving

    3 min

    Avg. reply

    Y
    My passport is damaged and I fly in three weeks. Which service do I need?
    You · 3m
    That would be our damaged passport replacement service. Upload a photo of the damage and your ID and I will confirm the correct path today.
    Sarah · APVI Passport Desk · 2m
    Y
    Perfect, uploading now. Thank you!
    You · just now

    All U.S. passport services

    Every passport situation, one guided APVI process.

    Each passport service has different forms, documents, and submission rules. APVI helps you choose the right path and reviews your materials before submission.

    How it works

    A guided passport process from service selection to return delivery.

    Start online, upload documents for specialist review, follow the correct submission path for your service, and APVI submits your passport packet on your behalf.

    1. 01

      Choose your passport service.

      Select the service that matches your situation: renewal, new passport, child passport, lost, damaged, name change, or second passport.

    2. 02

      Upload documents for specialist review

      Securely upload your documents so an APVI passport specialist can review your file before you ship originals or complete the next step.

    3. 03

      Follow the correct submission path

      Renewal-style services may move directly to shipping, while DS-11 services may require a local Acceptance Agent visit.

    4. 04

      Send your completed packet to APVI

      APVI provides shipping instructions or a prepaid FedEx label where applicable. If your packet is sealed by an Acceptance Agent, do not open it.

    5. 05

      APVI submits and tracks your passport

      APVI submits your eligible passport packet through registered courier handling where eligible and helps track return delivery.

    6. Start My Application
    The Acceptance Agent step, explained

    For some passport services, you visit a local Acceptance Agent, not the passport agency.

    New Passport, Child Passport, Lost or Stolen Passport, and Damaged Passport services often require Form DS-11. For DS-11 services, a local Passport Acceptance Agent witnesses signatures, verifies ID, and seals the packet into an official envelope.

    APVI prepares you first

    We review your documents and help you understand what to bring before your Acceptance Agent visit.

    Visit a local Acceptance Agent

    The agent witnesses signatures, verifies ID, and seals the packet.

    Do not open the envelope

    Once sealed, the envelope must remain sealed.

    Send the packet to APVI

    APVI submits the sealed packet through registered courier handling where eligible.

    What you'll need

    Different passport services require different documents.

    APVI provides a detailed checklist after you start your order. Your specialist reviews your documents before submission to help reduce preventable delays.

    Current passport, passport photo, renewal or name-change form, and certified name-change document when applicable.
    DS-11, proof of U.S. citizenship, government-issued ID, passport photo, Acceptance Agent step, and sealed envelope instructions.
    Child appears in person with required parent(s) or guardian(s). DS-3053 may be required when one parent cannot appear.
    Lost or stolen cases require DS-64. Damaged passport cases require the damaged passport, damage statement, and additional citizenship evidence.
    Current passport, justification letter, supporting travel evidence, and proof of legitimate need.
    APVI reviews uploads and provides shipping instructions or a prepaid FedEx label where applicable.
    U.S. Passport Services documents reviewed by an APVI specialist
    Why APVI

    Passport paperwork is unforgiving. APVI helps catch issues before submission.

    A small photo, form, or signature error can delay an application. An APVI passport specialist reviews your materials before anything is shipped or submitted.

    • Dedicated APVI passport specialist assigned to every order
    • Document review before submission
    • Registered courier handling where eligible
    • Secure document upload with bank-grade encryption
    • FedEx shipping instructions where applicable
    • Acceptance Agent guidance for DS-11 services
    • Status updates from start to finish
    • 23+ years helping U.S. travelers
    • BBB A+ Accredited, with Trustpilot and Google review proof
    Roles and responsibilities

    What APVI Does — and What the U.S. Department of State Does

    APVI helps manage the process. The government issues the passport.

    What APVI does

    • Reviews forms, photos, supporting documents, and service path
    • Provides clear next-step and shipping instructions
    • Helps with courier submission and pickup where eligible
    • Provides status updates
    • Helps reduce preventable document mistakes before submission

    What the U.S. Department of State does

    • Reviews and adjudicates the passport application
    • Determines whether the passport is issued
    • Sets government passport fees
    • Controls government processing
    • Prints and issues the passport

    APVI is a private passport courier service and is not the U.S. Department of State.

    DIY vs. APVI

    DIY passport applications can work, until a small mistake delays your trip.

    Here is how doing it yourself compares with having an APVI passport specialist review your file before submission.

    Without APVI

    The DIY path

    • Choosing the correct service: You interpret the requirements on your own.
    • Form selection: You choose the form and service yourself.
    • Passport photo review: You must judge your own photo against the specifications.
    • DS-11 / Acceptance Agent step: You manage the Acceptance Agent step alone.
    • Sealed envelope instructions: You guess what to do with the sealed envelope.
    • Name-change or consent documents: You research which supporting document is acceptable.
    • Lost, stolen, or damaged requirements: You piece together DS-64 and citizenship evidence rules.
    • Shipping and status tracking: Limited visibility once your packet is in the mail.
    • Human support: No one to call when a question comes up.
    With APVI

    The APVI path

    • Choosing the correct service: APVI helps identify the correct service for your situation.
    • Form selection: A specialist confirms which form applies before you submit.
    • Passport photo review: Your specialist checks the photo before submission.
    • DS-11 / Acceptance Agent step: APVI explains the Acceptance Agent step before your visit.
    • Sealed envelope instructions: APVI provides clear sealed-envelope and shipping steps.
    • Name-change or consent documents: A specialist tells you exactly which document to include.
    • Lost, stolen, or damaged requirements: APVI reviews DS-64, damage statements, and citizenship evidence.
    • Shipping and status tracking: You receive status updates from order to return delivery.
    • Human support: A passport specialist helps catch preventable errors.
    U.S. passport, boarding pass, and travel essentials on a wooden desk

    Right service, reviewed file, protected trip.

    APVI helps eligible travelers choose the right service and reviews documents before submission, so a preventable error never costs you a departure date.

    Frequently asked

    Everything you need to know, in plain English.

    Still have questions? Call us at (800) 766-0452.

    No. APVI is a private passport courier and travel document services company. APVI is not the U.S. Department of State or a government agency.
    Yes. You may apply directly through the U.S. Department of State without using APVI. APVI is an optional private service for travelers who want help with document review, shipping guidance, courier handling where eligible, and human support.
    Government passport fees are shown separately from APVI service fees. Shipping options are selected in the order form and are not included in the landing-page totals unless specifically shown.
    No. Passport issuance is handled by the U.S. Department of State. APVI helps eligible travelers prepare documents, manage shipping, and use courier handling where available.
    No. Final passport issuance is determined by the U.S. Department of State. APVI helps reduce preventable document mistakes through specialist review and process guidance.
    Some passport services, such as New Passport, Child Passport, Lost or Stolen Passport, and Damaged Passport, may require a local Passport Acceptance Agent step. APVI explains what to bring, what to sign, and how to send the sealed envelope after your visit.
    The application you fill out before your payment is just your order with APVI.com. You will complete the official application for your process and gather all of the required documents after your order has been placed. 

    Don’t worry, we will provide you with all the details you need for your expedited application process!
    Our order page shows a breakdown of every cost before you press “Process My Order”: the APVI service fee, the government fee and your shipping option. 

    Passport applicants pay the U.S. Department of State fee separately from the APVI fee, by check or money order included with the documents. For more on U.S. Department of State passport fees, please click here. 
    Your documents are gathered together per the checklist provided after your order has been placed. Once you have gathered the required documents, you will upload them to your instructions page. An APVI specialist will review your documents and provide you with a prepaid overnight FedEx shipping label via email. You will place all the required documents into a FedEx shipping envelope and affix the provided label to the front. Drop your application packet to your nearest drop off location (please do not use a dropbox) or schedule a pick-up, and we will provide you with an update once your documents have been received.
    Thank you for placing an order with us! Please follow the instructions on your instructions page and begin uploading your documents. Once they are uploaded, an APVI specialist will review them and email you a prepaid FedEx shipping label. 

    Our specialists are available 9 am to 5 pm Eastern Time, Monday to Friday, and we are closed on Saturdays and Sundays. If you place an order outside these hours, a specialist will review it on the next business day. Questions? Call (800) 766-0452.
    Not as a renewal. A U.S. passport can be renewed only if it was issued within the last 15 years, when you were 16 or older. An adult passport is valid for 10 years, so one that expired more than 10 years ago was issued more than 15 years ago. You will need to apply in person with Form DS-11, the same way as a first-time applicant. On apvi.com, that is our New Passport service.

    You must submit an original or certified copy of your US birth certificate or US naturalization certificate. For any applicant 16 years or older that was issued a child passport, your expired, undamaged passport may count as proof of citizenship, as well. The U.S. Department of State will return your proof of citizenship back upon completion of your passport. Please be advised that U.S. Department of State will not accept a printed copy of your proof of citizenship. 

    Get started today

    Start with the right
    passport service.

    Choose your service, upload your documents securely, and let an APVI passport specialist review your file before submission.

    • Specialist reviewed
    • Dedicated passport specialist
    • Status updates start to finish