Washington, DC
Corporate Travel Specialist
We are looking for a friendly, customer-focused, and driven travel agent to join our team as a Corporate Travel Specialist in our Washington, DC office.
Do you want to work with a great team at a fast-paced and growing company in the world of travel? Do you thrive on new challenges? Do you obsess over the details? If so, we would love to chat with you!
Duties:
- Booking corporate clients' applicant's travel arrangements per the orders placed with APVI.
- Assisting our corporate clients with setting up their accounts, placing orders, providing status updates, applying for payments, providing invoices and receipts, and general customer service for our corporate clients.
- Following up with clients about travel plans and making adjustments as needed, including coordinating with the client’s point of contact as the event approaches.
- Verifying the applicant's passport and visa documents are valid to cover their trip, if not, transferring them to the appropriate passport/visa specialist.
- Other duties as assigned related to the position.
Requirements:
- Attention to detail
- Sense of urgency
- High School Diploma or equivalent
- Fully Vaccinated - Covid-19
- 1+ years of customer service in an office environment.
- 1+ years of experience as a licensed travel agent.
- Fluent in English, written and verbal (Arabic is a +)
- Proficient in: data entry, administrative tasks, basic office equipment, Microsoft Word Suite, Google Suite, and Databases (Zendesk, Salesforce, etc)
- Reliable transportation to K st NW
The position is in-person in our Washington, DC office. Remote work is not available. Full-time M-F 8:00 AM - 5:00 PM. 90-day trial period, after completion move to salary with APVI full benefits (100% employer-paid health and dental insurance, FSA, Vacation, Sick Days, etc).
Please provide both a cover letter and resume to be considered.
